Terms of Service

  1. JUNK REMOVAL SERVICES. Company agrees to collect and remove from Customer’s home, office or other designated location (“Premises”), the items (“Customer Materials”) set forth in the Work Order (hereinafter the “Services”).
  2. PROHIBITED MATERIALS. Customer Materials shall not include any personal property which would result in the violation of any law or regulation of any governmental authority, including, without limitation, all laws and regulations relating to Hazardous Materials, waste disposal and other environmental matters (“Prohibited Materials”). For purposes of this Agreement, “Hazardous Materials” shall include but not be limited to any hazardous or toxic chemical, gas, liquid, substance, material or waste that is or becomes regulated under any applicable local, state or federal law or regulation.
  3. OWNERSHIP AND TRANSFER OF TITLE TO CUSTOMER MATERIALS; DISPOSAL OF CUSTOMER MATERIALS. Customer Represents and Warrants that Customer owns all legal right, title and interest in and to the Customer Materials or has secured the right to transfer to Company all legal right, title and interest in and to the Customer Materials. All legal right, title and interest in and to the Customer Materials shall pass to the Company upon Customer’s signature on the Work Order affirming that all work has been completed to Customer’s satisfaction. Thereafter, the Company may dispose of Customer Materials in its sole and absolute discretion.
  4. RIGHT TO ENTER, ACCESS. Customer represents and warrants that Customer (i) has an ownership interest in the Premises upon which the Company shall enter to retrieve the Customer Materials and/or that Customer is an authorized agent of the owner(s) of such Premises; and (ii) has the right and authority to permit Company’s unrestricted entrance upon the Premises.  Any retrieval of Customer Materials requiring Company to access Customer Materials by way of non-paved areas or should retrieval of the Customer Materials require extraordinary efforts shall permit Company, at its option, to assess Customer a reasonable service charge, which Customer agrees to pay.
  5. CANCELLATION/ REFUND POLICY. If a Work Order is not scheduled for completion on the same day as Company provides a quotation for Services, Customer may cancel Customer’s Work Order without penalty or charge, provided Customer provides written notice to Company at Support@JunkRemovalManagement.com not later than 10:00 a.m. local time on the day prior to the pick-up date set forth in the Work Order Cancellation notices received by the Company after 10:00 a.m. local time on the day prior to the pick-up date set forth in the Work Order, shall incur a No Cancellation Fee of $0.00 As a courtesy,  Once Job is completed as agreed there is no cancellation or refunds.  
  6. EXEMPTION FROM LIABILITY.
    1. Company and Company’s agents will have no liability for claims or losses resulting from Customer’s failure to comply with these Terms and Conditions, including but not limited to Customer’s inclusion of Prohibited Materials among the Customer Materials.
    2. Except in the case of Company’s gross negligence or willful misconduct, Company and Company’s agents will have no liability for any damage to, or loss of any of Customer’s property while Company is engaged in removing the Customer Materials, from any cause whatsoever.
    3. Except in the case of Company’s gross negligence or willful misconduct, Company and Company’s agents shall not be liable to Customer for injury or death suffered by any person including Customer’s guests or invitees, occurring in or about Customer’s Premises, even if such injury or death is caused by the acts or omissions or negligence of Company, or Company’s agents or employees.
    4. Any Company liability resulting from instances of negligence of Company, or Company’s agents or employees, shall be limited to the amount of the actual damage incurred.